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Industries · Car service and EV

AI Receptionist for Garages & EV Service Centres

Service bookings with courtesy-car rules, EV charging and battery questions, recall reminders.

Ken· Service advisor · Practical, reassuring, no jargon
An electric car on a lift in a service workshop

“How much is the annual service for an EV?”

Sample callWritten sample, not a recording. It follows this agent’s real call flow.
  1. Agent · Ken

    Hello, EVolt Service Centre, Ken speaking. This call is recorded. What does your car need?

  2. Caller

    An annual service for an electric car. How much is it?

  3. Agent · Ken

    The annual EV service is $165 and takes about two hours. Could I have your registration number and the model?

  4. Caller

    AB 1234, a 2022 electric sedan.

  5. Agent · Ken

    I’ve found your car on our system. When would you like to bring it in?

  6. Caller

    Is Saturday morning possible?

  7. Agent · Ken

    I have 9:30 or 11:00 on Saturday morning.

  8. Caller

    9:30, please.

  9. Agent · Ken

    Saturday at 9:30, annual EV service. One more thing: have you noticed anything unusual with charging or range lately?

  10. Caller

    No.

  11. Agent · Ken

    Great, you’re booked. Please remember to bring your vehicle registration document. Bye for now.

This card is a real call. Press the button and speak.

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What it does on the call

  • Vehicle recognised from your records by plate or model
  • Service, listed price and duration explained; slot booked
  • Courtesy car mentioned when the job qualifies
  • EV charging and range questions answered; faults never diagnosed by phone

Hands over to a person when

  • Breakdowns and roadside emergencies
  • Warning lights or safety concerns
  • Warranty disputes
  • Quotes over your limit

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AI Receptionist for Garages & EV Service Centres · CallTex