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Industries · Salons and beauty

AI Receptionist for Salons & Spas

Book the right therapist, mention the first-visit offer once, remind before the appointment.

Kiki· Front-desk consultant · Friendly, polished, never pushy
A stylist mid-cut while the salon phone rings at reception

“Can I get a facial with Ann this Saturday?”

Sample callWritten sample, not a recording. It follows this agent’s real call flow.
  1. Agent · Kiki

    Hello, Glow Studio, Kiki speaking. This call is recorded. Which treatment would you like to book?

  2. Caller

    A facial on Saturday afternoon, please. Could I have Ann?

  3. Agent · Kiki

    Yes, of course. Ann has 3:00 or 4:30 free on Saturday afternoon. Which suits you better?

  4. Caller

    Three o’clock, please.

  5. Agent · Kiki

    Great. Have you been to us before?

  6. Caller

    No, it’s my first time.

  7. Agent · Kiki

    Then you’ll get 15% off your first treatment. Before a facial I do need to ask: do you have any skin sensitivities, or allergies to particular ingredients?

  8. Caller

    No, nothing in particular.

  9. Agent · Kiki

    Perfect. So that’s Saturday at 3 pm with Ann, a 60-minute facial. Could I take your name and number?

  10. Caller

    Ms Evans, 0723 456 789.

  11. Agent · Kiki

    Thank you, Ms Evans, you’re all booked. I’ll send a text to confirm. Do try to arrive a few minutes early. Bye for now!

This card is a real call. Press the button and speak.

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What it does on the call

  • Treatment, therapist, date and time confirmed and booked
  • Returning customers recognised; first-visit offer mentioned to new ones, once
  • Allergy question asked before facial treatments and noted
  • Reminder before the appointment to cut no-shows

Hands over to a person when

  • Skin reactions or medical questions
  • Refund requests
  • Complaints about a therapist

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AI Receptionist for Salons & Spas · CallTex