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Industries · Restaurants and bars

AI Receptionist for Restaurants: Take Every Booking

Take and change reservations, answer menu and hours questions, manage the waitlist, send confirmations.

Mei· Reservations host · Warm, efficient, lightly upbeat
A busy restaurant at the dinner rush while the phone behind the bar lights up

“Table for four on Saturday at eight?”

Sample callWritten sample, not a recording. It follows this agent’s real call flow.
  1. Agent · Mei

    Hi, thanks for calling Sushi Ko, this is Mei. Just so you know, this call is recorded. Are you looking to book a table or ask a question?

  2. Caller

    I’d like a table for four on Saturday at eight, please.

  3. Agent · Mei

    Of course. Saturday evening at eight, four people. Could I take your name and a contact number?

  4. Caller

    It’s Mr Hughes, 0712 345 678.

  5. Agent · Mei

    Thank you, Mr Hughes, 0712 345 678. Our second dinner sitting starts at half past eight; eight o’clock would be the end of the first sitting and rather tight. Would half past eight work for you?

  6. Caller

    Half eight is fine.

  7. Agent · Mei

    Lovely. So that’s Saturday at 8:30 pm, four people, under Mr Hughes. Your reference is SK-2041 and I’ll text you a confirmation. Is there anything else I can help with?

  8. Caller

    No, that’s everything, thanks.

  9. Agent · Mei

    You’re welcome. See you on Saturday. Goodbye!

This card is a real call. Press the button and speak.

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What it does on the call

  • Bookings confirmed on the call and written to your CRM with a reference
  • Menu, seating, deposit and house-rule questions answered from your knowledge base
  • Confirmation sent by SMS or WhatsApp when you allow it
  • Large groups, private events and complaints handed to a person

Hands over to a person when

  • Groups over your maximum
  • Private events and buyouts
  • Complaints about a past visit
  • The caller insists on the manager

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AI Receptionist for Restaurants: Take Every Booking · CallTex