Industries · Clinics
AI Receptionist for Clinics & Dental Practices
Appointments by doctor and slot, urgent symptoms sent to emergency services, never medical advice.
“Can my son see Dr Reed tomorrow afternoon?”
- Agent · Yan
Hello, Parkside Family Clinic, Yan speaking. This call is recorded. Would you like to book an appointment or ask a question?
- Caller
My son has a temperature. Could he see Dr Reed tomorrow afternoon?
- Agent · Yan
I understand. First, is he having any difficulty breathing or any seizures, or does he seem confused at the moment?
- Caller
No, just a temperature and a cough.
- Agent · Yan
Thank you. Dr Reed has 3:15 or 4:00 tomorrow afternoon. Which would you prefer?
- Caller
3:15, please.
- Agent · Yan
Could I have your son’s full name and your contact number?
- Caller
Leo Bennett, and my number is 0798 765 432.
- Agent · Yan
Thank you. Leo Bennett, tomorrow at 3:15 pm with Dr Reed. The consultation is $45, including basic medication. Please bring his ID and any insurance card.
- Caller
Okay.
- Agent · Yan
You’re all booked. I hope he feels better soon. Goodbye.
This card is a real call. Press the button and speak.
What it does on the call
- Emergency symptoms checked first; chest pain, breathing difficulty or severe bleeding are sent to emergency services
- Appointments booked by doctor, date and time, with fees and what to bring explained
- Patient details kept confidential; identity confirmed before anything is discussed
- Rescheduling and cancellations handled without a queue
Hands over to a person when
- Any medical question or judgement of symptoms
- Test results
- Complaints
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